Please order early, we are packing as fast as we can, but the turn around time is much longer than usual. Please do not ask us when your order will be shipped. Orders go out in the order they come in, we do not ship perishables into a weekend, and we can’t ship perishables over the weekend. We make all our own products to order, which takes time. Due to volume, we limit the number of items you can purchase.

Make sure your address and email are correct. Fill in the shipping address and the shipping choices will appear. Choose the correct shipping time for the items in your order. Make sure you have ordered everything you need; every time we must manually make changes it will extend the processing time. We do not have access to credit card information, so we need that when adding to an order.     You will get a confirmation mail when the order has gone through, and an email with a tracking# when the order is processed. Overnight and 2^nd Day shipping are only the shipping time NOT the time it takes us to process your order. For other shipping questions please consult https://scandinavianbutik.com/shipping-policy/

If you are able, please order online. Your order will be processed faster and safer. If you for some reason must make a phone order, please be considerate of our time when calling, and have your order prepared and credit card ready to expedite the order process. There is an extra handling fee for phone orders.

We take great care when packing your order, but as soon as the shipment leaves our store, we do not have any control over the handling of the packages and do not guarantee the orders condition at arrival. The shipping companies often have delays, due to the volume this time of year.

Please be patient with us and realize that we do everything to get your order out as fast and safely as possible.

God jul from all of us working at scandinavian butik